The second-hand marketplace Users Share Frustration About Sizing Updates
Members of the platform have expressed outrage following a change that caused listings displaying inaccurate size information.
This online marketplace has revised its measurement guidelines for women's and children's clothes without notifying all shoppers about the modification.
Social Media Backlash
Numerous buyers and vendors are posting online stating that platform listings now display an altered size classification than originally posted as a result of the reclassification.
The company said the revised method more closely matches other platforms.
The platform has recommended to review their products and manually change the size if necessary, causing user dissatisfaction.
Sizing System Updates
Previously, the sizes had both numerical and alphabetical indicators, like S/8 or M/10.
The new system has an alphabetical indicator and numerical range for example S/UK 8-10.
With some products, the sizing has been recategorised - like an L measurement used to be a 12 but is now a UK 16-18.
User Experiences
Frankie Bridger, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
Another user, located in Scotland, explained products she uploaded featuring size 14 markings were showing in the marketplace as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she said.
Necessary Adjustments
Charlotte Lunn, located in England, explained she became annoyed because the modification necessitated personal updates the sizing for "all her products".
"For me this is particularly frustrating, as I'm chronically ill and selling on Vinted has been paramount for me since losing part of my income," she stated.
Platform Context
The platform boasts over 100 million shoppers, comprising 18 million UK members.
It has become a favored option versus similar marketplaces including eBay and Depop.
This isn't the first time that an unexpected update on the platform has faced criticism: last year, Vinted reversed a change to its shipping options after backlash from users.
